Privacy Policy

Overview

About us and how to reach us

ROVEFORTH Games develops and publishes games and processes your personal information when you play our games, visit our website or get in touch with us. If you have any questions about how we handle your data, want to exercise your rights, or have a concern or complaint, email us at muhdanishsiddique@gmail.com or write to us at the address shown in this Privacy Policy.

What we collect

We collect information you give us directly, for example when you play a game, create a profile or contact us. We also generate information about how you use our games, such as gameplay and technical log data, and we receive some information from third parties such as app stores, payment providers, analytics providers and advertising partners.

How we use it

We use your information to run our games, provide support, understand how our games are used and improve them, and to reply to your questions. We may also send you notifications and show you ads, which may be tailored to you. You can opt out of these at any time through your in-game settings or your device or browser settings.

Who we share it with

We rely on trusted service providers to help us run our games, including hosting, customer support and analytics. We also work with advertising partners to show you ads. We may share information where required by law.

Where we process it

Your information may be processed by us or our service providers in countries other than the one you live in.

Your rights

Depending on where you live, you may have the right to access, receive a copy of, correct or delete your information, to restrict how we use it, and to object to certain uses such as personalised advertising.

Changes to this policy

We will publish any updates to this Policy on this page. If the changes are significant, we will also let you know in our games or on our website.

Introduction

This Privacy Policy (the "Policy") explains your choices and our practices regarding your Information (defined below). In this Policy, "ROVEFORTH Games", "we", "our" or "us" refers to ROVEFORTH Games, located at Miana Dak Khana Khas, Tibbi Qaisrani, Tehsil Taunsa, Pakistan. We decide why and how your Information is used, which means we act as the data controller where that concept applies.

In this Policy, "Information" means any information relating to an identified or identifiable person. This Policy covers Information relating to your use of our mobile, web and other games (the "Games") and our website (together with the Games, the "Services").

By using our Services you acknowledge that we collect, use and store your Information as described in this Policy. If you do not agree with this Policy, please do not use our Services. If you change your mind later, you can stop using the Services at any time and exercise your rights as described below.

1. Personal information we collect

We may collect and use the following Information about you:

Information you provide to us

• Profile information: such as a player name, avatar and preferred language, where a Game offers these features.
• Support and contact information: when you contact us, for example through our contact form or by email, we collect your name, email address and the content of your message, along with anything else you choose to share to help us assist you (such as your player ID, device model, or purchase details).
• In-game communications: where a Game lets you chat or interact with other players, we may process information about those interactions, such as timestamps and message content.

Information collected automatically when you use our Services

• Device and technical identifiers: such as IP address, advertising ID, device ID, a unique player ID we assign to you, approximate (country or city level) location, and device details such as model, manufacturer, operating system and language.
• Gameplay and usage information: such as install and uninstall dates, session times, in-game progress and events, scores, interactions with ads and promotions, purchase records, crash reports and performance data, and evidence of cheating or the use of modified versions of our Games.

Information we receive from third parties

• Platform accounts: if you sign in or save progress using a platform account (for example, an app store or game service account), we receive an identifier for that account.
• Payment providers: when you make an in-game purchase, the app store or payment provider sends us details of the transaction, such as a transaction ID, country, item purchased, currency, amount and time of purchase. We do not receive your full card details.
• Analytics providers: reports that help us understand how players use our Games so we can improve features and events.
• Advertising partners: information such as your advertising ID and how you interact with ads shown in our Games.
• Measurement partners: information that helps us measure the performance of our marketing campaigns and detect fraud, such as advertising ID, IP address, approximate location and install or transaction information.

Children

Our Services are not directed at children under the age of 13 (or the equivalent minimum age in your country), and we do not knowingly collect personal information from them. If you are under 18, we recommend that you ask a parent or legal guardian for permission before using our Services and read this Policy together with them. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details in section 7 and we will take steps to delete it.

2. How we use your personal information

We use your Information to:

• Provide the Games and Services. To let you play (including as a guest), save your progress, play with other players and use in-game chat where available, make purchases and keep a record of them. We do this to perform our agreement with you.
• Maintain and improve our Games. To monitor performance, fix bugs and make our Games better, using gameplay, technical and device information. We do this based on our legitimate interest in offering high-quality Games.
• Provide support and respond to you. To answer questions submitted through our contact form or by email, resolve issues and handle complaints.
• Carry out analytics. To understand how our Games, website and campaigns are used, including by creating aggregated or de-identified data, grouping players with similar characteristics, and predicting what features or content players may enjoy. We do this based on our legitimate interests.
• Show in-game offers. To show you offers and information about items available in our Games, which may be tailored based on your gameplay, region and device.
• Show advertising. To show you ads in our Games, which may promote our own Games or other products and may be personalised to you. Where the law requires it, we only show personalised ads with your consent; otherwise we rely on our legitimate interests. You can withdraw consent or opt out at any time through in-game settings (where available) or your device settings.
• Keep our Services safe and meet legal obligations. To detect and prevent fraud, cheating and abuse, moderate player interactions, enforce our terms, defend against legal claims and comply with the law. We do this based on our legitimate interests and, where applicable, our legal obligations.

3. Who we share your personal information with

We do not sell your personal information for money. We may share your Information with:

• Other players, who can see your profile, in-game activity and anything you choose to share with them, such as chat messages.
• Service providers who help us operate the Services, including:
  • hosting, cloud storage and email providers;
  • customer support tools;
  • analytics and crash-reporting providers;
  • marketing measurement partners who help us understand how our campaigns perform.
  These providers may only use your Information to provide services to us.
• Advertising partners. Some of our Games are supported by ads. Subject to your settings, we share information such as advertising identifiers and device information with ad networks so they can show you ads, measure their performance and, where permitted, personalise them. These partners handle your information under their own privacy policies.
• App stores and payment providers, who process in-game purchases. They are responsible for the Information they process and may use it in line with their own privacy policies.
• Authorities and legal bodies, where we are required to by law, or where we believe in good faith that disclosure is necessary to comply with a legal obligation, enforce our terms, address fraud, security or technical issues, or protect the rights, property or safety of ROVEFORTH Games, our players or the public.
• A buyer or successor, if we are involved in a merger, acquisition, reorganisation, sale of assets or similar transaction.

Third-party services

If you access our Games through a third-party platform or service, that provider may collect information about you under its own terms and privacy policy. This Policy does not cover third-party services, and a link to a third-party service does not mean we endorse or have reviewed it.

Security

We use reasonable technical and organisational measures to protect your Information. However, no method of transmitting or storing data over the internet is completely secure, so we cannot guarantee absolute security. We also try to keep the amount of Information we process to what we actually need.

4. Where we process your personal information

We and our service providers may process your Information in countries other than the one where you live, and those countries may have different data protection laws. When we transfer Information internationally, we take appropriate steps to protect it, such as relying on countries recognised as providing adequate protection or using standard contractual safeguards where required.

5. How long we keep your information

We keep your Information for as long as you use our Services and for up to three years after you stop using them, unless a longer period is required or permitted by law (for example, for tax, accounting or legal purposes). Messages sent through our contact form are kept only as long as needed to respond to you and handle any follow-up.

When we delete Information, we take steps to make it unrecoverable, and electronic files containing it are permanently deleted.

6. Your rights

Depending on where you live (for example, in the European Economic Area, the United Kingdom, Switzerland, Brazil or California), you may have some or all of the rights below. California residents should also see the California addendum at the end of this Policy. To exercise any of these rights, email us at muhdanishsiddique@gmail.com or use our contact form and choose "Privacy request".

• Access. You can ask for a copy of your Information and an explanation of how we use and share it. This right has limits; for example, we cannot reveal information about other people or trade secrets.
• Deletion. You can ask us to delete your Information. We may need to keep some of it where the law allows, such as to defend legal claims, and we will tell you if so. Where a third party such as an advertising partner or payment provider holds your Information as a separate controller, we will take reasonable steps to pass on your request, but we recommend contacting them directly as well.
• Objection and withdrawal of consent. You can withdraw consent you have given us, or object to processing based on our legitimate interests. For example:
  • Personalised ads: withdraw consent in the in-game settings (where available) or reset/limit your advertising ID in your device settings.
  • Marketing emails: use the unsubscribe link in any email we send.
  • Push notifications: turn them off in your device or browser settings.
• Portability. You can ask for a copy of Information you provided to us, in a structured, commonly used and machine-readable format, or ask us to send it to another organisation.
• Correction. You can ask us to correct Information that is inaccurate or incomplete.
• Restriction. In certain circumstances, you can ask us to limit how we use your Information.

We may need to verify your identity before responding to a request.

7. Contact & complaints

We welcome questions, comments and requests about this Policy. Please contact us at:

• Email: muhdanishsiddique@gmail.com
• Phone: +92 333 0749595
• Post: Data Protection, ROVEFORTH Games, Miana Dak Khana Khas, Tibbi Qaisrani, Tehsil Taunsa, Pakistan
• Online: our contact page

If you have a complaint about how we handle your Information, please contact us first and we will do our best to resolve it as quickly as possible. This does not affect your right to complain to your local data protection authority.

8. Changes to this policy

We may update this Policy from time to time. Any changes will be posted on this page with a new "Last updated" date. If we make significant changes, we will also notify you in our Games or on our website.

Addendum: California privacy rights

This addendum applies to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and its regulations (together, the "CCPA"). "Personal Information" here has the meaning given in the CCPA and does not include publicly available, de-identified or aggregated information.

Personal Information we collect and disclose

In the past 12 months, we may have collected the following categories of Personal Information:

• Identifiers, such as name, email address, IP address, device identifiers, advertising ID, player ID and platform account identifiers.
• Internet or other electronic network activity, such as your use of in-game features and your interactions with ads.
• Geolocation data, limited to approximate (country or city level) location.
• Commercial information, such as records of in-game purchases.

We collect this information from you and your device, and from app stores, payment providers, analytics providers and advertising partners. We use it for the purposes described in section 2, including operating and improving the Services, communicating with you, serving ads, security and fraud prevention, and fixing technical issues. We disclose it to the categories of recipients described in section 3.

Sale or sharing of Personal Information

We do not sell Personal Information for money. However, some of our Games use advertising technologies that share device identifiers and usage information with advertising partners to show you personalised ads, which may count as "selling" or "sharing" under the CCPA. You can opt out at any time through the in-game privacy settings (where available), by limiting ad tracking in your device settings, or by contacting us at muhdanishsiddique@gmail.com. We do not knowingly sell or share the Personal Information of consumers under 16.

Your CCPA rights

Subject to certain exceptions, California residents have the right to:

• know the categories and specific pieces of Personal Information we have collected about you, the sources, the purposes, and the categories of third parties we disclosed it to;
• request deletion of Personal Information we collected from you;
• request correction of inaccurate Personal Information;
• opt out of the sale or sharing of Personal Information; and
• not be discriminated against for exercising any of these rights.

To make a request, email us at muhdanishsiddique@gmail.com or use our contact form. We aim to respond to verified requests within 45 days; if we need more time (up to a further 45 days), we will tell you why.

Verification and authorised agents

To protect your privacy, we will ask for information that allows us to verify your identity, such as your player ID and the Game you play, and match it against our records. You may use an authorised agent to make a request on your behalf; we may ask for proof that the agent has your permission and ask you to verify your identity directly with us.

Shine the Light

We do not share Personal Information with unaffiliated companies for their own direct marketing purposes without your permission.

Do Not Track

There is no widely accepted standard for responding to "Do Not Track" browser signals, so our Services do not currently respond to them.